Riyad Bank

Riyad Bank

A multi-channel digital transformation for a leading bank in KSA.

  • 300%

    increase in leads

" Indivirtual is a very professional organization that put their customers first. Their continued support, especially with legacy systems integration, has been great. "

Najam UlSaqib M Sahto - Senior Digital Portfolio Manager Riyad Bank

Riyad Bank is one of the largest financial institutions in the Kingdom of Saudi Arabia and the Middle East, with a strong corporate and retail franchise.

Indivirtual was selected as Riyad Bank's digital partner to completely modernise their online presence across all business divisions and digital touch points.

Riyad Bank website

Riyad Bank required a complete website revamp for their banking website and for their sister investment corporation 'Riyad Capital'. They needed websites that truly adopted the user-centered design principles and thus Indivirtual was a natural fit with this requirement.

Both the flagship riyadbank.com and the sister investment corporation riyadcapital.com websites are fully responsive sites in English & Arabic with online functionalities such as product application forms, product wizard and comparison tool, branches and ATMs locator, loan calculators and much more.

Award Winning

The Riyad Bank website has been awarded the "Best in Class" Interactive Media Award, with an astonishing score of 494/500 based on Design - Content - Functionality - Usability - Standards Compliance.

The Interactive Media Awards, created by the Interactive Media Council in New York, is the competition that recognises and endorses accomplished web professionals for their highest standards of excellence and honours them for their achievement. Thousands of international entries are made yearly to the IMA.

The Riyad Bank website has also been awarded the Bronze Stevie Award in the International Business Award. The Stevie Awards are the Oscars for business. Each year thousands of entries are submitted by entrants from over 60 nations worldwide.

IMA Award
Stevie Award


  • Background Research & Trends
  • Persona Creation & New Information Architecture
  • Fully Responsive Site (Desktop, Tablet & Mobile)
  • SDL Tridion CMS Implementation
  • English & Arabic Sites
  • SEO Optimisation
  • Online Product Application Forms (integrated with Siebel CRM)
  • Unique ATM & Branch Locator (integrated with Google Maps)
  • Creation of Digital UI Guidelines
  • Graphic Design for Online Banking Portal
  • Email Marketing