2016 Sitecore Experience Awards win for Indivirtual and Roads and Transport Authority Salik website

Sitecore Experience Award - Middle East and Africa

Indivirtual are extremely proud to be the first home-grown digital agency in the UAE to win a Sitecore Experience Award. This is for the recent project that we have completed on RTA Salik’s website.

The initial phase of this project has introduced Sitecore CMS as a robust and future-proof CMS solution, from which, the next phase will open the full potential of the platform, running Sitecore xDB and Sitecore Analytics.

Within a few short months, we have been able to see a massive increase in site traffic and a significant movement towards access of the new site on mobile devices.

Following the initial successes of the site, further use of the digital marketing aspects of Sitecore will enable Salik to gain a greater understanding of their customers and further improve their customer experience.

The roadmap for 2017/18 is to introduce personalisation to further enhance the customer experience, add more functionality, improve customer satisfaction and ultimately increase the amount of customer self-service and further reduce operating costs.

A definitive return on investment and major cost saving for Salik using Sitecore Experience Platform has been the reduction in call centre activity due to the ease of use of the site, resolving issues on site and in-session. This is very much a testament to Indivirtual UI and UX capabilities.

Content Management: Marketing Agility

The Marketing Agility award recognises marketing teams that have made significant, measurable gains in productivity and marketing ROI through the Sitecore platform.

Strong entries will outline clear before and after scenarios for team output and content publishing times as well as associated organisational or team advantages, because of time and resource savings.

Sitecore Experience Awards

The Sitecore Experience Awards is an international competition held on an annual basis. Winners are selected in several categories within each region. The nominations list is based on input from partners, customers, the press, analysts and colleagues.

About Indivirtual

Indivirtual are a Dubai based Digital Agency. We are proud to work with some of the largest and most prestigious companies in Dubai, Abu Dhabi, Saudi Arabia and across the Middle East.

As a Sitecore Gold Implementation Partner, Indivirtual can help you to make sure you get the best out of Sitecore CMS, and the Sitecore Experience Platform.

As a full service digital agency, Indivirtual offer Sitecore consultancy, strategic planning, UX and creative design, maintenance, migration, support, training and analytics analysis.