Support & Hosting
Your website or application is delivered and runs to everyone's satisfaction. But that does not mean that you aren't looking for more. Optimising the website and keeping it updated is the way forward. Plus, you must handle maintenance and hosting.
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Support Desk
Our Support & Maintenance desk is ready and waiting to answer all your questions. We make a note of every time you call, so that you will always be helped quickly and appropriately - whether it concerns a disruption in service, a request for information, or a functional adjustment.
Business Critical Hosting
For over 10 years, Indivirtual has supplied high-quality hosting services at affordable rates. Since 2005, we have worked with our sister company Sentia to provide a fully managed solution designed for high availability with the highest high level of security.
We work with you from design through to the management phase and come up with a customised solution suited to your needs. Through Sentia, we can offer solution that work to all business needs and look to cater for any future growth with paramount concerns give to the protection of your application. You can rest easy knowing that with Indivirtual, you can outsource your website, applications or CMS at cost effective rates.
This is why clients such as SABIC, Dubai Aluminium (DUBAL), Sharaf Group and many others entrusted their business critical sites and applications to be hosted and managed by us.
Service Level Agreement
Based on your specific requirements, we propose a customised Service Level Agreement (SLA) tailored to your individual needs. This will clearly set out what needs to be delivered in terms of support, website uptime and even performance.